Hi, my name is Matthew and I joined CitC in September 2020 as a trainee person-centred counsellor. In the middle of a pandemic with so many mental health services closed or online only, finding a placement was difficult. CitC offered me a chance to help those in need of help. CitC is a fantastic service that helps so many people who are left out of the system. Those who don’t qualify for NHS support or can’t afford private counselling can come to CitC. It is a great model that should he replicated elsewhere. In my time at CitC, I’ve never stopped learning. I feel more competent and confident thanks to the supportive community at CitC.